Terms Of Service

Disclaimer

OfficialReseller has endeavoured to ensure that all the information on the Website is correct, but OfficialReseller neither warrants nor makes any representations regarding the quality, accuracy, competency or completeness of any data, information, product or Service which is or will be displayed on the said web site. In no event shall OfficialReseller be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services or products; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, but without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall OfficialReseller be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, OfficialReseller shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond OfficialReseller's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Services & Payment Methods

OfficialReseller offers products for customers with same or different payment methods, currency or prices.

As the approved and authorized reseller we can sell the premium accounts to customers from India, USA, UK, Germany, Switzerland and remaining countries all over the world. For Indian customers we offer local Payment methods - Credit Card, Debit Card, Net Banking, RTGS, EMI, Cash Deposit In BanK. For the customers across the world we do have standard global payment methods - AlertPay, PayPal, Moneybookers. Please note that we have all the rights to change any of our Payment methods and selling prices at any time we want without any notice.

Processing of Orders

Processing of orders depends upon the payment method that the customer has selected to pay for the premium account. If the customer has opted a gloabl payment mode like PayPal/AlertPay/MoneyBookers/Credit Card/Debit Card then the order will be processed immediately after the payment is completed. The product information will be delivered instantly (but may differ by case to case and by circumstances). This information will be sent to the customer's registered email address and the same could be found in their Client Area. If the customer has opted for a local payment method like Cash Deposit In Bank/Net Banking facility then the customer should send an email to support@officialreseller.com or the customer should login in to their Client Area and follow the steps listed to notify the admin about the payment completion. Once any one of the above is done our system will verify the payment and the product information will be sent to the customer's registered email address and the same could be found in their Client Area. Please note that the total time for processing a purchase order paid using any of the payment modes would vary from 5 minutes to 12 hours (sometimes 24 to 72 hours - especially if it is the first order for digital products or gift cards in the website).

Order Cancellation & Refunds

Depending upon the case and account status we are ready to cancel an order and refunds will be done accordingly. Customers can cancel their orders by writing an email to support@officialreseller.com or by using the Cancel Purchase Order option in My Orders area. If the customer has an issue with the order or has not received an order within 72 hours, the customers are requested to contact us within 7 business days (excluding Saturday and Sundays). Any complaints received after the stipulated 7 business days will be entertained subjected to the sole decision of our company and our team. Our team might take a few days to respond back to the customer complaints (for delivery issues or refunds). If a refund is approved it could take up to 7 to 10 business days for the amount to credit back to the original payment mode.

Please note that we have all the rights to change anything from the above mentioned Terms Of Service statements at any time we want without any notice to any one.